Why I look forward to Amazon making mistakes

This might sound weird, but I actually look forward to Amazon screwing up. I have a Prime membership, and I’ve found that they’re usually quite agreeable to pushing out my membership by a month as part of the compensation for their mistakes. Sometimes they offer to do that, and sometimes they’ll offer me a $5 credit to my account. I’ve learned it always pays to ask, though. My membership was supposed to expire last January, but so far I’ve been able to get it extended a year, and just now got another month for something that took me quite a bit of time to resolve.

When they promise a package will show up on Sunday and it arrives on Monday, I don’t usually care, and often expect the delay to happen. Sometimes a package will sit and sit and finally head out and then be a day late. Sometimes I’ll have problems with something on their site. Whatever it is, I contact them and have found it’s pretty easy to get them to give me a month’s credit on my Prime membership. From a financial standpoint, it’s worth about $8.25 to them, so it’s not that big of a deal.

Next time Amazon makes a mistake on your account, think “YES!” and see if you can’t get an extra month added to your Prime membership. Let me know how it goes for you. 😉

2 thoughts on “Why I look forward to Amazon making mistakes

  1. Frances Stewart

    Funny, my membership has been extended for only three months. I think you should keep going and get an entree in the Guiness record book.

    Reply

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